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Isaac Buchanan

Team

Founder & CEO of Gymflow

Created Claude/Chat GPT MCP ConnectorCommented on Product Shop For Web & Fulfillment tracking + Product LinksHey @Bruno Mameli thanks for your patience, we have improved the image quality, you will need to re-upload the images as we were cropping them before but new uploads should look much sharper!Created Separate notice periods for membership upgrades vs downgradesCommented on Meta Pixel IntegrationHi @Brian Rooney it will indeed be possible to have two pixels as for each club we have separate URLs so it will work well.Commented on App Push NotificationsHey @Stuart Cameron, we should be ready to launch with all branded app in a few weeks time. We have put 10 on beta testing already and it’s going pretty smooth so we are just planning the roll out of all of the remaining ones as we speak! Kind regards,Commented on Product Shop For Web & Fulfillment tracking + Product LinksThat would be great, isaac@gymflow.io!Commented on Product Shop For Web & Fulfillment tracking + Product LinksHey @Bruno Mameli we show the image in the same size as it’s upload, try to upload a high resolution copy to the product in Gymflow and this should resolve it. If it doesn’t let me know and we can allow some higher resolution filesCommented on Product Shop For Web & Fulfillment tracking + Product LinksHi All, Thanks for providing feedback during the beta, we released another minor update to this today “Product Links”. Like all your other services, you can now get a direct purchase link for any product, driving the user direct to purchase a particular item 👍 From Settings > Se…Commented on Allow Appointments To Have Multiple ParticipantsHey @Gabriel Rohleder yes it’s still a live request and something we are open to doing. It just hasn’t gotten the popularity required to get it done. Most clubs have either been creating multiple facilities to link with their appointments to allow overlapping bookings, or adding…Commented on Membership & Package Reciprocity across locationsHey @Faaris Merali we are ready to enable this feature for your club, are you happy for us to enable?Commented on Signed Membership Terms - Fight Chargebacks/DisputesHi @Doug Schulein that is enabled for you, just refresh your page. Please note you can only edit terms in the new design, so be sure to enable the latest design. You existing terms have been automatically moved over but to make full advantage of the feature I would recommend goin…Commented on Utilising POS Terminal For PaymentsHi All, We’ve been busy and Gymflow’s point of sales system is now fully integrated with Stripes Terminal! If you are looking to speed up in person payments, use chip/pin or contactless payments this is for you. All you need is a Stripe S700 Terminal which you can order via suppo…Commented on Signed Membership Terms - Fight Chargebacks/DisputesHi All, We’re please to say that we now have digital signing for membership terms. We’ve given our membership terms builder a complete overhaul, no more uploading files for membership terms. Our new builder will create your terms for you based on your membership configuration. Ou…Commented on Membership & Package Reciprocity across locationsHi All, We are pleased to say we are ready to beta test this feature! If you are a club that has multiple sites and want to enable your members to book classes/appointments across locations with ZERO friction, drop us a message here and we will get it setup for your club. This is…Commented on Club Waiver Digital Signature (e-signature) optionHi All, As you may have seen we released @📝 Club Waivers Just Got a Major Upgrade a few weeks ago. You now have a new waiver builder as well as digital signing for all registrations. We also recently added the ability to request re-signing of waivers if you make changes to your…Created Hussle IntegrationCommented on email notifications for appointments for staffHey @Beth Brougham this is already in progress under our new member notifications feature so ill merge your post in with that one!Commented on Additional Membership ReportsThanks for the feedback, this is actually already part of the scope of these changes already!Commented on Arabic Language SupportHi @SARAH TARABAH, thanks for the suggestion, we welcome all suggestions but wether or not they get completed is down to the community votes. If the post gets enough votes it will get done but if not enough votes are cast then it wont, we try to make sure we are doing the things…Commented on Simply joining fee options to toggle on/offHi All, Thanks for your feedback on this one, I’m pleased to say there is now just a simply “Joining Fee” toggle available in the pricing section of your memberships. You also have the chance to apply a custom label in case you want to refer to the fee as something else e.g “admi…Commented on Waitlist place #Hey Jillian, Great feedback and good news, it’s already planned as part of small updated to the calendar in the staff app and staff portal so you wont have to wait long! Kind regards,Commented on App Push NotificationsHey @Stuart Cameron , We actually have the feature ready in your branded apps already but will just need to enabled it. We will do so as soon as we are confident the feature is 100% bullet proof. We need a few weeks in testing to see how it works and possible a bit more time to o…Commented on App Push NotificationsHi All, today we release the beta version of push notifications, you can read all about it in this post @📬 Introducing The Members Inbox (With Push Notifications). You can get started immediately, just follow this guide @Send Push Notification! We would love to get your feedback…Commented on Allow Self Service Membership Pauses (With Limits)Hi All, We now have the beta version of Pause Rules available for you! This will allow you to do the following: - Set an allowance for how many days/weeks/months a user can pause in any rolling 12 month period - Allow you to turn on the ability for a membership to be pause by the…Commented on Set Access Grant Timings For BookingsHi All, Please to say this is now live! If you head to Settings > Facilties and click “edit'“ you will now see that under the grant access section you have the option to specify how far in advance access is granted for a booking 😀 We hope that helps and thanks for the continued…Commented on Product Shop For Web & Fulfillment tracking + Product LinksHi All, Pleased to say that part of this feature is already available for you. From Settings > Website you can now enable your “Products” link and get a link for your products web shop and embedded code. This enables product sales online immediately! 🎉 We are currently working o…Created Lock staff availability so only managers can edit itCommented on Add POS To The Staff AppHey @Peyton Pocock this is actually a public beta so it’s like and already available in the staff app. So in the staff app just tap “manage user” then “Sell Item” and you can process all your sales on the go already! Public betas just allows us a period of time to get feedback an…Commented on Allow Self Service Membership Pauses (With Limits)Hey @David Lyon thats been switched on, just wait a few minutes and refresh and you will see the updated pause UI, all feedback welcomedCommented on Allow Self Service Membership Pauses (With Limits)Sure thing Lee, Anna has enabled for you!