Signed Membership Terms - Fight Chargebacks/Disputes

This thread was previously for adding Digital signatures, however after research it is not required to get a digital/wet signature to fight a charge back effectively.

We plan to instead update the subscription agreement acceptance to be more inline with card network rules for this type of billing. When the customer accepts these terms we will save a timestamp, IP address and screenshot of the action and automatically make this information available for fighting disputes.

In a further update we could also provide login/access/booking summaries in a simple download that could also be provided for disputes. According to the card networks proof of use is a more valid to win chargebacks than Proof of agreement of terms.

This will keep friction out of the sales flow whilst still protecting the business and making it easier to win chargebacks.

Later if this is successfully in winning more claims, responding to disputes could be automated completely based on how much information is available and the likelihood of winning the dispute.