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Release Notes

Follow new updates and improvements to Gymflow.

New Feature: Sell Products In The Members App!

We're thrilled to announce some fantastic updates to Gymflow that will streamline your operations and enhance your members' experience!

Product Sales in Member’s App

Engage more with your members by selling products directly through the members' app. Gymflow now allows staff to select and manage products available for sale in the member's app from the staff portal. Members can browse and purchase these items with ease, enhancing their convenience and your sales!

How To Setup: Simple navigate to the settings > products page in Gymflow, either add a new product or edit an existing one and turn on

What the member sees: Members can access the product shop from the shop tab in the app. Optionally they can filter by category to browse your shop. It's simple for members to checkout with cards saved on file. Checkout also supports promotional codes.


We would love to thank you for your feedback with a $25 Gift Card, if you can provide us positive review here it would mean the world to our team and help us boost awareness of what we are building!

From Isaac, Sam and the rest of the Gymflow development team.

Members Mobile App

24 Hour Gym Access Control 🕣🔒

Take your gym's accessibility to the next level with Gymflow's fully automated Access Control. Go 24/7 or extend your hours to increase sales and reduce staff costs at the same time.

Elevate your gym's security whilst offering a frictionless experience for your members. The Gymflow app turns member's smartphones into keys, providing instant access upon purchase of a membership and removing the need for your staff to oversee the gym at all times.

And with a whopping 40% of our users already leveraging this robust feature, you're in great company. Trust in a solution that's not just innovative but also proven and reliable. For customers already using this read on for new features!

Benefits of Access Control 💵

Increase sales: Increase your competitive advantage by extending your opening hours or by going 24/7. Make your gym a more convenient solution for growing gym members.

Diversify your services: Set different access levels for different types of membership to enable varying offers to suit a broader audience. e.g. off-peak memberships, weekends only.

Reduce staff costs: Reduce the number of staff required to operate your gym by automating your gym access at some or all times of the day.

Enhance security: Revoke access automatically and immediately when needed, from anywhere.

Collect more failed payments: Members facing overdue payments will need to settle their accounts to regain gym access. This ensures a more consistent flow of revenue while maintaining fair access for all members.

Feature Highlights 📱

Instant access upon sale: Access is granted instantly when a membership is purchased, with no syncing time.

Tap to enter: A simple tap of a device against the reader allows entry, without members or staff needing to unlock their phones or open the Gymflow app.

Fully Integrated: Members don't need to download any other apps or go through any additional steps. Staff can manage membership access directly in Gymflow.

Tailored access rules: Set different access rules per membership, offer off-peak access, restrict access by room and more.

Multi-site access: For gyms operating across multiple locations, managing access permissions just got easier. Our updated system allows for more efficient control over who can access different sites.

New Security Features 🛡️

We're excited to announce a significant upgrade to Gymflow's security capabilities, all of which give you more control of your gym:

Primary Device Restrictions: Stop users from sharing access to the gym with their friends and family by ensuring only one device can be activated at the same time. You can read more about this here.

Proximity-Based Restrictions: Configure it so the user's phone must be in close proximity to the reader, using either the Bluetooth or NFC connection.

Geolocation-Based Restrictions: Choose to confirm that the user's GPS location is near your gym before allowing them to unlock the door.

What’s Next? 🚀

We're not stopping here. Our team is continuously working on bringing even more access features to Gymflow. In upcoming updates, look forward to:

Automated Gym and Class Check-ins: Automatically check users in for classes when they access the gym at the time of their class.

Integrated Access Logs and Reports: Monitor and report on on-site activity directly within Gymflow.

Want to Know More? 🤔

If you are not currently using mobile access control, or you are and want to know more about how to optimise your gym, contact us to find out more!: support@gymflow.io

P.S. It would mean the world to our team if you could leave us a positive review on G2. It helps raise awareness of our work and helps Gymflow develop faster.

New Reporting Insights + More


This week at Gymflow, we're excited to announce several enhancements and updates designed to streamline your gym's operations and enrich the member experience. 🚀

New Insights with Enhanced Reports:

  • Late Cancellations Report: Gain visibility into late cancellations, including the member involved, the classes they missed, applicable fees, and the financial impact on your gym. 💡

  • No Shows Report: Identify members who didn't attend their booked sessions, understand the frequency, and assess the impact of no-show fees on your revenue. 📊

Operational Enhancements:

  • Customisable Report Viewing: Adjust the number of entries displayed per page in all reports for a tailored viewing experience. 🔍

  • Class Capacity Visibility: Members can now see real-time class occupancy levels in their app, enabling better planning and convenience. 📲

  • Enhanced Member Profiles: Member names are now more prominently displayed within their profiles, improving navigation and ease of management. 👤

  • Refined Access Setup: We've streamlined the process for setting up door access via the mobile app, with clearer instructions and timely reminders for a seamless experience. 🔐

Terminology Updates:

  • "Events" to "Classes": To better reflect their purpose and align with upcoming features like appointment bookings, "Events" have been renamed to "Classes." 🏋️‍♂️

  • "Session Packs" to "Credit Packs": To provide clarity on their usage, "Session Packs" are now "Credit Packs." The functionality remains unchanged. 💳

Bug Fixes and Improvements:

  • Resolved an issue with permissions on the member app's access page. Please update the app for the latest fixes. ✅

  • No more late cancellation charges for waitlisted users. 🚫

  • The Classes Run report now correctly includes all data when downloaded. 📈

  • Accurate tracking and updating of promo code usage when used on product sales. 🔖

  • Enhanced compatibility for transactions using Safari on Mac. 🍏

  • Correct date format display in embedded calendars and web pages, tailored to your region. 📅

  • Disabled activities are now excluded from calendar filters for clarity. 🛠

  • Membership purchases via the customer portal now properly respect the gym's open date. 📆

We're committed to continuously improving Gymflow to meet your gym's needs and enhance your members' experiences. Stay tuned for more updates!

Kind regards,

From Isaac, Sam and the rest of the Gymflow Team!

Earlier updates