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Pause Membership Improvements

To simply the pause membership feature we plan to make the following improvements:

Rather than calculating complicated pro-rated amounts every time a membership is paused/resumed we will change this so when a membership is paused we will just push the next billing date out by the equal period of time, this will bring several benefits that we can then quickly implement:

  1. Pauses can be flexible for any period, rather than fixed periods

  2. We can enabled extensions to existing paused memberships easier

  3. It would support and make it easier to build Pause Limits feature

  4. It would enable ability to pause pre-paid memberships (by pushing expiration dates instead)

Status: In Progress2 comments

This request was merged into another request

Comments2

  • Nate Day

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    Aug 12, 2025

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    Merged request

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    2 votes

    Indefinite Pauses

    Currently, pauses must (to my knowledge) have a specified end date, at which point membership resumes automatically. Allowing for indefinite pauses could avoid slip-ups where resumptions occur unexpectedly, due to team forgetting to check in on members about extending those pauses further.

    • Gymflow Support

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      Sep 21, 2023

      Hi @Nate Day, thanks for the suggest, this seems doable pretty easily and has some merit. Appreciate the contribution on day one!