Cancel bookings when membership is paused or cancelled
When members book classes / appointments and then their memberships is paused or cancelled, those bookings currently remain booked. We should add some logic/options for this:
From Admin/For Staff:
When pausing or scheduling a pause, staff should have the option to cancel user bookings within the paused period (Default to cancelling)
When cancelling or scheduling a cancellation, staff should have the option to cancel user bookings after the cancellation period (Default to cancelling)
From Members App/Customer Portal:
If self serve membership cancel is on - When cancelling, all member bookings should be cancelled that are after the cancellation period. (e.g. they cancel, their bookings should be cancelled)
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Comments1
Anna Gertsen
Dec 19, 2025
•Merged request
•3 votes
Cancel bookings when subscription is cancelled or paused
Automatically cancel bookings made either during the paused period or after the cancellation period.