Member Notification System

Objective: Keep members more informed so key information is not missed.

Feature: A new notification system with,

• More channels for communication e.g Push Notifications, SMS and Email

• More Notification options (see below)

• Flexibility about what to receive to avoid oversharing, each member can choose what to receive, with the exception of account related which will be always sent.

• Records of outgoing messages for all channels / including system emails which currently cannot be seen.

Purchases

• Membership Purchased

• Credit Pack Purchased

• Product Purchased

Membership:

• Membership Paused

• Membership Cancelled

• Membership Overdue

• Membership Resumed

• Contract Renewal Upcoming

• Membership Expiring

• Late Payment Fee Charged

Credit Packs:

• Credit Pack Expiring Soon

• Credits Running Low

User Related:

• User Registration

• User Deleted

Bookings

• Upcoming Class Reminder

• Class Booking Confirmation

• Class Booking Cancellation Confirmation (by the member or by staff)

• Class Waitlist Joined Confirmation

• Class Booking From Waitlist Confirmation

• Upcoming Appointment Reminder

• Appointment Booked

• Appointment Cancelled

• Appointment Rescheduled

• Late Cancellation Fee Charged

• No Show Fee Charged

Visits

• Customer hasn’t checked into the gym for X days