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Client Age Restrictions

Suggest ImprovementUser Management

Add option for clubs to set their own minimum age restrictions for their club.

For example, so that if they are under 16, they are informed with a message that they are unable to join or use the facilities once they enter their birthdate.

*Consider if this restriction will come before or after purchase. Perhaps an option to move this pre-purchase.

Note some clubs also may want a minimum age (for example can’t get the cheaper student rate as you’re over 17)

Posted by Rob Jost ·
4 comments

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Comments4

  • David Lyon

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    Aug 2

    This would be an incredibly valuable feature for us as a 24/7 facility, we have a minimum age requirement for members to ensure compliance with our insurance, safeguarding policies and operational procedures.

    Currently If someone under our minimum age signs up online we have to identify this manually and contact them afterwards, which creates unnecessary administration and can lead to awkward conversations and refund requests.

  • Gymflow Support

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    Aug 10, 2025

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    Merged request

    •

    8 votes

    New Rule: Allow clubs to set their own minimum sign up age

  • cary sochin

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    Nov 28, 2023

    we have to change birthdates in order to have family members under 16 join the club - this is essential change needed

  • Gymflow Support

    •

    Sep 27, 2023

    Thanks @Rob Jost, adding the options for clubs to set what age they would like to allow to sign up is a good idea.