Say hello to the Members Inbox, a brand-new way for your team to message users directly from Gymflow, with delivery straight to their phone via push notification and a dedicated inbox inside the member app and web portal. No more switching to email, SMS, or a third-party tools for quick, in-product communication.

This feature update allows you to:

• Send individual push notifications

• Send bulk push notifications

Notifications include deep links so when they are tapped they guide the user straight to the inbox to see the full message.

If a member doesn’t have push notifications enabled they will still always get the message delivered their their inbox which is accessable from the members app or members web portal. Making inbox messages one of the most reliable ways to get your message across!

Please note to receive push notifications you app users need to allow them. We have been requesting these permissions in app for the last week but it will take time for existing users.

You see how to start sending message now in our guide.

This is just the start —replies, automated system messages (like booking confirmations), and a single combined view of all comms are all on the roadmap. For now, give the inbox a spin and let your members know there's a new way to hear from you.

If you have any questions, don't hesitate to reach out!

Kind regards,

The Gymflow Team