We've just released a set of updates for the user accounts, adding a Wallet to each user account that can be topped up by the user or staff and use to purchase anything at your club.

Here’s what you need to know:

📍 Where to find user wallets
Users will now see their Wallet balance, along with a “Top Up” button from the payment method section in their profile. Staff can find them in the same location.

🎁 A User Wallet is a place where Gift Voucher funds are redeemed and stored. When users redeem say a $50 gift card, this $50 will be held in their wallet.

✅ Once a User has a Wallet Balance, they can use it to pay for anything through the app or web portal during checkout. This includes everything from memberships, to credit packs, to products, see how in this guide.

🔄 Recurring membership payments will automatically take the funds first from the User Wallet first if available, and from the default payment method if not. This allows users to top up their wallet balance to effectively pre-pay future membership costs if desired.

📅 Coming Soon: This update lays the ground work for our automated referral rewards program. A system which will allow clubs to specific referral bonus using a unique referral code that will issue rewards via the balance.

📘 Want to learn more?
You can find detailed instructions on User Wallets in our Knowledge Base.

We are very excited to see how you use the new User Wallets feature! 💪

Kind Regards,
Gymflow Team