February 10th, 2026
Tax Display Settings & Improvements - Going Live Feb 16th
Our team has been working behind the scenes for a long time to fundamentally improve how Gymflow handles pricing and taxes. We are excited to announce that this massive update —one of our most significant infrastructure improvements to date — is nearly ready for launch.
⚠️ Action Required Before Feb 16th
We will officially release this feature on Feb 16th. Because this update changes how the system processes financial data, you must take the following action before the release date:
Review Your Promo Codes: With this release, all fixed-amount discounts (e.g., $10 off or £10 off) will be calculated based on the price excluding tax, rather than the total price including tax.
Adjust if Necessary: Please audit your active promo codes within the next week to ensure the final discounted amounts align with your expectations once the new logic goes live.
Global Requirement: This review is necessary for all clubs — including those in the UK, Europe, and Australia — to ensure your discount logic remains accurate.
Please check this updated guide to see how discounts in Gymflow work.
What will change when we release this update?
🌎 Global Flexibility: Tax-Inclusive vs. Tax-Exclusive
Previously, all prices in Gymflow were inclusive of tax. With this update, you will be able to choose exactly how your customers see your prices. This is a game-changer for our North American clients and any club that prefers to show ex tax pricing upfront. You will now be able to toggle your preference in Club Settings to align with your local market standards. Here’s how to turn this option on.
💡 Default Display Update: When this feature launches, prices for US-based clubs will switch to a tax-exclusive display by default. For European, UK, and Australian clubs, prices will remain tax-inclusive. Please note that this only changes how prices are shown; the final amount paid by your members remains the same.
🧾 Checkout Summaries
Regardless of how you choose to display your prices on your website or app, we’ve upgraded the checkout experience for all clubs. To ensure total transparency and reduce billing inquiries, every checkout will include a detailed summary:
Subtotal: The ex tax price of all items
Tax: The exact amount of tax being charged for that transaction.
Total Amount Due: The final inclusive of tax price
This ensures your members know exactly what they are paying for, every single time.
📉 Improved: Smarter More Accurate Discount Logic
We have upgraded our Promo Code engine to be more financially accurate. Discounts are now calculated based on the Price Exclusive of Tax.
Why this is a win for you: Previously, discounting a tax-inclusive price often meant the business was still liable for a higher tax portion. By applying the discount to the ex tax price, the system correctly reduces the taxable amount — meaning you keep more of your revenue and pay only the necessary tax on the final discounted price.
If you have any questions, please don’t hesitate to reach out!
Kind regards,
The Gymflow team