September 2nd, 2026

Multi-location clubs just got a serious upgrade. If you run more than one club, this release is for you. Members can now book across your locations (if you choose), picking a location in the app is far easier, and there's a new Brand Owner role for the people running the whole show.
You can now choose to allow your members to book across clubs. Memberships and credit packs work brand-wide instead of being locked to the club they joined.
Our new Booking Categories make this possible - credit categories are now at the Brand level, one category list across all of your clubs.
Booking Categories can be used for classes, appointments, or both.
Credits travel with the member. Credits from a pack or included with a membership can book matching sessions at any of your clubs.
See where credits were spent. Usage history shows the club name for staff and members.
Read the Booking Categories Guide if you want to allow bookings across your clubs.
Members did not always know exactly what your clubs were called, which made searching for them harder than it should be. Branded multi site apps now show a browsable list of your locations, so members just pick the one they want.

A top level role for whoever runs the brand, not just a club.
Access to all clubs in the brand by default
Invisible to other users in the brand (perfect for franchise support teams)
Controls booking categories across the brand
Controls brand wide staff access, including who else becomes a Brand Owner and who works across multiple sites

Plenty more coming for multi site brands. Tell us what would help most.
Kind regards,
The Gymflow Team